Barely a month after moving into my lovely home, I have already had a minor problem.
As I was backing out of my driveway on the way to work today (at 4am), I pushed the button to close the garage door and heard a very loud bang. I looked at the garage door and noticed that it was slightly open on one end and sitting at an angle. Puzzled, I pulled back in the driveway and got out of my van to look. After staring in disbelief for a moment and wondering why this had to happen at 4 AM, I figured I had better go look at the inside and try to at least level it off and close it. As I don't have a walk through doorway into the garage, I would have to enter the house again and go through a different door from there. Well, I had locked the storm door from the inside and had no way to get in at all! Can you say predicament? The only alternative I had was to slither into the garage....under the small opening that was left. Fortunately for me, I don't weigh 225 lbs. I was able to get under the door and have a look at the door. I noticed on one side that the top roller had been popped right out of the rail. What caused this to happen, I had no idea. Nor did I have the time to investigate much further. So I went back through the house and locked the door behind me in the event someone else had the idea to enter the garage the same way I had and discover that they could go further! I then went out the front door after UNLOCKING the storm door (note to self; leave storm door unlocked when leaving home).
Off to work I went and all the while I was driving, I kept trying to figure out what might have caused this untimely event! At 8:00 AM, I called Overhead Door and scheduled someone to be at my house in the afternoon.
A very friendly and knowledgeable man (he has 15 years of experience in this business) named Mark arrived with parts in hand. He showed me where one of the cables had broken. Plus the rollers were original with the house...19 years old, and were very rusted. After helping him to level the door, he replaced all the rollers, replaced the two bottom fixtures on the door and put on 2 new cables. He lubed all the hinges and left the can of lubricant with me for future use. And as it turns out, his fiance lives 2 blocks from my house and mentioned that if I have any problems I should knock on her door and ask for help! How nice!
Here are a few pictures of the broken door........looks a little corny...but it's good as new now! And very quiet with the new rollers!